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Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter

By: Material type: TextTextPublication details: Hoboken, N.J. : John Wiley & Sons, c2010Edition: 2a edDescription: xix, 299 p. : il. ; 24 cmISBN:
  • 9780470545157 (cloth)
  • 0470545151 (cloth)
Subject(s): LOC classification:
  • HF 5549 .5 .P37 P254 2010
Online resources:
Contents:
Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
Review: "Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.
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Holdings
Item type Current library Home library Collection Call number Copy number Status Notes Date due Barcode Item holds
Libros para consulta en sala Libros para consulta en sala Biblioteca Antonio Enriquez Savignac Biblioteca Antonio Enriquez Savignac COLECCIÓN RESERVA HF 5549 .5 .P37 P254 2010 (Browse shelf(Opens below)) 1 No para préstamo Gastronomia 023969
Libros Libros Biblioteca Antonio Enriquez Savignac Biblioteca Antonio Enriquez Savignac COLECCIÓN RESERVA HF 5549 .5 .P37 P254 2010 (Browse shelf(Opens below)) 2 Tránsito Gastronomia 029153
Total holds: 0

Incluye referencias bibliograficas

Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.

"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.

Fondos Universidad Compra 2010/12/12 429.00

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