Fundamentals of leisure business success : a manager´s guide to achieving success in the leisure and recreation industry / Jonathan Scott
Material type:
TextPublication details: Binghamton, New York : The Haworth Press, c1998Description: xii, 189 p. : il., gráf. ; 23 cmISBN: - 0789004453 (alk. paper)
- GV188.3.S33 S4251
| Item type | Current library | Home library | Collection | Call number | Copy number | Status | Notes | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|---|---|
Libros para consulta en sala
|
Biblioteca Antonio Enriquez Savignac | Biblioteca Antonio Enriquez Savignac | COLECCIÓN RESERVA | GV188.3.S33 S4251 (Browse shelf(Opens below)) | 1 | No para préstamo | Turismo Sustentable y Gestión Hotelera | 019722 | |||
Libros
|
Biblioteca Antonio Enriquez Savignac | Biblioteca Antonio Enriquez Savignac | Colección General | GV188.3.S33 S4251 (Browse shelf(Opens below)) | 2 | Available | Turismo Sustentable y Gestión Hotelera | 019723 | |||
|
Libros
|
Biblioteca Antonio Enriquez Savignac | Biblioteca Antonio Enriquez Savignac | Colección General | GV188.3.S33 S4251 (Browse shelf(Opens below)) | 3 | Available | Turismo Sustentable y Gestión Hotelera | 019724 |
Browsing Biblioteca Antonio Enriquez Savignac shelves, Collection: Colección General Close shelf browser (Hides shelf browser)
Incluye bibliografía: p. 179-181 e índice
Introduction - Leisure : The World´s Largest Industry - Leisure as Business - The Case Study Introduction - Theories and aplications - Introduction - Building the Commitment to Change - Strategy - Structure - Systems - Staff - Style - Shared Values - Skills - Change in Retrospect - Results - Case Study Conclusions - Recreation Services Today - Components - Introductions - Understanding Good Customer (or Guest) Service - Difficult Customers - Getting the Most from Employees - Teamwork and Delegation - Volunteers - Finance and Accountants - The Importance of Marketing - Pricing and How to Make it Work Best for You - Ethics and Quality - Planning Projects, Events, and Activities - Paths and directions - Where to Go for Further Information -- Conclusion
Fondos de la Universidad Compra 090909 1330.00
