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Marketing metrics : the definitive guide to measuring marketing performance / Paul W. Farris ... [et al.]

Colaborador(es): Tipo de material: TextoTextoDetalles de publicación: Upper Saddle River, NJ : FT Press, c2010Edición: 2nd edDescripción: xv, 414 p. : il. ; 24 cmISBN:
  • 0137058292
  • 9780137058297
Tema(s): Clasificación LoC:
  • HF 5415 .2 M48 2010
Contenidos:
Introduction -- Share of hearts, minds, and markets -- Margins and profits -- Product and portfolio management -- Customer profitability -- Sales force and channel management -- Pricing strategy -- Promotion -- Advertising media and web metrics -- Marketing and finance -- The marketing metrics X-Ray -- System of metrics -- Appendix A. Survey of manager's use of metrics
Resumen: "The challenge, of course, is knowing what to measure and exactly how to measure it. That´s where marketing metrics comes in. It is the most comprehensive and authoritative guide to defining, constructing, and using the metrics every marketer needs today. This second edition adds advice on how to measure emerging topics such as social marketing and brand equity, in addition to explaining indispensable marketing metrics ranging from return on sales to cannibalization rate."-- Prólogo de la segunda edición
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Libros para consulta en sala Libros para consulta en sala Biblioteca Antonio Enriquez Savignac Biblioteca Antonio Enriquez Savignac COLECCIÓN RESERVA HF 5415 .2 M48 2010 (Navegar estantería(Abre debajo)) 1 No para préstamo Negocios Internacionales 032708
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Rev. ed. de: Marketing metrics : 50+ metrics every executive should master. 2006

Incluye bibliografía: p. 393-403 e índice

Introduction -- Share of hearts, minds, and markets -- Margins and profits -- Product and portfolio management -- Customer profitability -- Sales force and channel management -- Pricing strategy -- Promotion -- Advertising media and web metrics -- Marketing and finance -- The marketing metrics X-Ray -- System of metrics -- Appendix A. Survey of manager's use of metrics

"The challenge, of course, is knowing what to measure and exactly how to measure it. That´s where marketing metrics comes in. It is the most comprehensive and authoritative guide to defining, constructing, and using the metrics every marketer needs today. This second edition adds advice on how to measure emerging topics such as social marketing and brand equity, in addition to explaining indispensable marketing metrics ranging from return on sales to cannibalization rate."-- Prólogo de la segunda edición

Fondos PIFI Compra 130115 674.87

  • Universidad del Caribe
  • Con tecnología Koha